Security Information

Your security and protection are our highest priorities

1. Account Security

We use industry-standard security measures to protect your account. This includes encryption, secure authentication, and regular security audits. We recommend you use strong, unique passwords and enable two-factor authentication for added security.

2. Fraud Prevention

We have systems in place to detect and prevent fraudulent transactions. If we detect suspicious activity, we may temporarily restrict access to your account or contact you for verification. Please report any unauthorized transactions immediately.

3. Data Protection

Your personal and financial information is protected using advanced encryption methods. We store your data securely and limit access to authorized personnel only. Regular security updates and patches are applied to maintain the highest level of protection.

4. Secure Transactions

All transactions are processed using secure protocols. Your payment information is never stored in plain text and is protected by multiple layers of encryption. We comply with all relevant security standards and regulations.

5. Mobile Security

Our mobile banking app uses the latest security features, including biometric authentication and device-specific encryption. We recommend keeping your device updated and using security features like screen locks and app protection.

6. Security Best Practices

We recommend the following security practices:

  • Never share your login credentials
  • Keep your software updated
  • Use strong, unique passwords
  • Enable two-factor authentication
  • Monitor your account regularly
  • Report suspicious activity immediately

7. Security Updates

We regularly update our security measures to protect against emerging threats. You will be notified of any important security updates that may affect your account.

8. Security Breaches

In the unlikely event of a security breach, we will notify affected customers as required by law. We will also take immediate steps to address the issue and prevent further unauthorized access.

9. Customer Support

If you have any security concerns or questions, please contact our dedicated security team at support@fmbvirginia.com. We are available 24/7 to assist with any security-related issues.

10. Security Resources

We provide various security resources to help you protect your account:

  • Security tips and best practices
  • Transaction monitoring tools
  • Security alerts and notifications
  • Identity theft protection services
  • Regular security updates